Return Policy — Effective Date: September 20, 2026. AfreekaMall is a multi-vendor marketplace. Sellers fulfill orders and handle return requests under the rules below and any more favorable terms displayed on their store or product page. — 1. Return Request Window: Buyers must request a return within 14 days after delivery. The request must be sent to the seller through AfreekaMall and include the order number, reason for the return, and photos when the item is damaged, defective, incomplete, incorrect, or materially different from its description. — 2. General Conditions: To qualify, an item should normally be unused, in its original condition and packaging, and accompanied by proof of purchase. Items that arrive damaged, defective, incomplete, incorrect, or materially different from their description may also qualify. — 3. Non-Returnable Items: Unless required by law or the seller made an error, perishable goods, opened hygiene or personal-care products, personalized items, digital products, and gift cards are not returnable. Any additional exclusion must be clearly disclosed on the product page. — 4. Return Authorization and Shipping: Buyers must wait for the seller's instructions before shipping an item. The seller will provide the return address and applicable instructions. For a change-of-mind return, return shipping may be paid by the buyer. When an item is damaged, defective, incomplete, or incorrect, the seller will cover reasonable return-shipping costs unless applicable law provides otherwise. — 5. Refunds: Approved refunds are sent to the original payment method. When a physical return is required, the refund is normally approved after the item is received and inspected. The seller must initiate an approved refund within 7 business days. The buyer's bank or payment provider may require additional processing time. Original shipping charges are normally non-refundable for a change-of-mind return, but are refundable when required by law or when the seller sent a damaged, defective, incomplete, or incorrect item. — 6. Assistance and Disputes: Buyers must contact the seller first through AfreekaMall. If the seller does not respond or the issue remains unresolved, contact support@afreekamall.com. AfreekaMall may facilitate resolution and take action under its marketplace rules. — AfreekaMall — New Haven, Connecticut, USA