Contact Us

We’re here to help! Whether you’re a buyer with a question about your order or a vendor who needs assistance managing your store, the AfreekaMall team is ready to support you.

Customer Support

For general inquiries, account assistance, or issues with orders:

support@afreekamall.com

For Buyers

• Questions about your order?
• Need help tracking a shipment?
• Want to report an issue with a vendor?

Please include your Order Number in your email so we can assist you faster.

For Vendors

• Assistance with your vendor account.
• Help setting up products, payments, or shipping.
• Questions about commissions or marketplace policies.

Contact our vendor support team: support@afreekamall.com

Our Office

AfreekaMall

216 Kimberly Avenue New Haven, CT 06519 USA

Business Hours

• Monday – Friday: 9:00 AM – 6:00 PM (EST)
• Saturday – Sunday: Closed